What to expect during Omnidian’s Performance Verification Test
What to Expect During Omnidian’s Performance Verification Test
As a leader in solar performance assurance, we are committed to ensuring your system delivers on its promise of clean, renewable energy. We’re excited to have your solar system under our care and are here to provide you with a worry-free experience.
Once your system is installed and we have received your system’s data, our expert team begins a thorough Performance Verification Test (PVT). This is a multi-step process where we use our proprietary technology to analyze thousands of data points from your system. Our goal is to ensure your solar system is operating at its best and to give you peace of mind from day one.
What We Do During a PVT
1. Communication Check
We confirm that your system is reliably communicating with our monitoring technology. Consistent communication is crucial, as it allows us to instantly detect and address any unexpected outages or component failures.
2. System Assessment
We verify that all of your system's components are powered on and functioning correctly. While installation errors and faulty components are rare, our process catches them early, allowing us to coordinate a quick resolution with your installer.
3. Energy Verification
Your system was designed to produce a specific amount of energy. We compare your system's real-time energy production against its expected output. This ensures it's performing as it should and delivering the energy you expect.
What Happens Next?
If we detect anything unusual during the PVT, we will work with your installer to resolve any issues. We take a proactive approach to ensure that your solar journey starts on a solid foundation, so you can enjoy the benefits of clean energy without the stress.
Once PVT is complete and your system is performing as expected, your system is now officially onboard with Omnidian services. That means that we are actively monitoring your system 24/7 and will notify you if we detect any issues to remote troubleshoot and potentially send an onsite technician.
Benefits Powered by Omnidian
We're here to make sure your solar system is a reliable asset for years to come. With Omnidian on your side, you can be confident that your system is operating at optimal performance.
System Monitoring: As an Omnidian customer, you now have our team of solar experts and our industry-leading technology working for you. Our technology proactively monitors your system’s performance. If we detect an issue, we reach out to you to begin the resolution process, taking the burden off your shoulders.
Technical Support: Our team of solar experts is available to answer questions about your system's health and provide remote troubleshooting support.
Repair Services: If we identify a problem, we start with remote diagnosis and troubleshooting to resolve issues faster. If a service visit is needed, we’ll help coordinate the appointment and any related warranty claims.