Everbright – Omnidian
Welcome to premium protection.
Everbright has partnered with Omnidian to provide you with the industry’s leading performance assurance plan.
Everbright and Omnidian work together to protect your investment in solar and provide you with professional performance monitoring and a five-star customer support experience.
Performance Verification Test
Intelligent Issue Detection
Remote Diagnosis & Troubleshooting
Live Customer Support
Local Expert Technicians
Hassle-Free Service Management
Benefits Powered by Omnidian
We know your solar journey doesn’t end at installation. With your Omnidian-powered premium protection provided by Everbright, your system’s long-term health and optimal energy output is our top priority.
Proactive Communications
We monitor the performance of your system and contact you if it goes offline, stops generating energy, or if a component malfunctions — often before you know there’s an issue.
Repair Services
If we detect a problem, we start with remote diagnosis and troubleshooting to resolve issues faster. If a service visit is needed, we’ll help coordinate the appointment and ensure that your system is generating energy as expected when the work is complete.
Five-Star Support
You have unlimited access to Omnidian’s live, US-based solar experts for technical support.
What is Performance Verification Testing (PVT)?
PVT is a multistep process during which our experts review the health of your solar system using the thousands of datapoints ingested by our proprietary technology. We then monitor your system to ensure that it’s healthy. A few things we look at during PVT:
Communication
Consistent communication between your system and our technology allows our team to detect and quickly address unexpected outages or component failures.
System Assessment
We verify that all of your system’s components are powered and operational. Installation errors and faulty components are uncommon, but when they happen, we catch them early on and coordinate a resolution.
Energy Verification
We ensure that your system is actively generating energy during the testing period.
If we find anything unusual during PVT, we will work with you or your installer to resolve any issues and ensure that your solar journey starts with a solid foundation. The result: third-party validation — and peace of mind that your system is operating at optimal performance.
PVT is just one way that EverBright protects your investment in solar energy. To learn more about the benefits Everbright partners with Omnidian to provide, click the button below to download a PDF summary of your benefits.
About Omnidian
Omnidian’s mission is to protect and accelerate investments in clean energy through innovative technology, passionate teams, and an amazing customer experience. We are responsible for the performance of over 130,000 residential and commercial solar systems nationwide. The nation’s top solar lenders and investors count on us to protect their solar investments, and now you have access to the same investment-grade protection that these industry leaders count on.
Why Solar Customers Love Omnidian
Helpful, personable, knowledgeable, and most important: real experts who can answer questions unique to my solar situation.
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Award Winning Team
2021
Top 10 Solar Tech Service Companies
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Most Innovative U.S. Energy Companies
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2018-2022
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Questions?
Give us a call at 866.568.0068 or submit a request online at Omnidian.com/service-request. We’re always happy to assist you.
Our teams are available Monday–Friday, 7 AM–5 PM (PT) / 10 AM–8 PM (ET).
Access your system performance or request support directly from your account.